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Frequently asked questions

Add your course to the shopping cart, and proceed to checkout for payment.

After payment, you gain access to the course by logging in with your username and password

You can create a username and password by registering on our website. Fill in the necessary personal details and choose a secure password. 

You will then receive a confirmation email, including a link. By following this link, your user will be activated, and you will also be logged in by the same time.

Courses ordered through the website are paid with a bank or credit card through the PayPal payment solution.

Alternatively, if you wish to receive an invoice for payment, you can order courses by sending an email to 

We offer assistance for group registrations / enrolling multiple users at the same time. Please contact us for more information by sending an email to

You have access to the course for one year from the registration date. This gives you the flexibility to complete the course at your own pace.

Your course certificate is automatically generated once you have completed and passed the course. You can download and print the certificate when you are logged into your account.

No, you have access to the course for one year and can start and complete the course whenever it suits you within that period.

Yes, you can pause the course and continue later. Your progress is automatically saved, so you can resume where you left off.

To pass the course, you must achieve at least 70% correct answers on the final test. You can retake the test several times if necessary.

Yes, you have access to the course for one year, even after you have completed it. This gives you the opportunity to review the content as needed.

We recommend that you use Google Chrome to get the best user experience, especially for larger courses. Chrome supports all features on our learning platform. If you do not have Google Chrome, you can also take courses with other browsers, such as Edge or Firefox.

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